Next LIVE courses starting soon: Level 1 Fri 2 or Sat 3 May.  Level 2 Fri 29 or Sat 30 Aug

Stories as light, web or glue. Do you use stories or case studies as part of your communication process to engage or influence an audience? If you do – and I hope that’s the case – you probably know that there’s a lot of information out there about the best...

Today’s topic is an important word choices distinction that can make a big difference to...

For influence, question lazy labels We label and put people and ideas into boxes all...

1. To influence: are you speaking a universal truth, or your own? If as a...

Are you aware of what you do with your hands, or if you use many...

A frequent challenge when speaking is to avoid adding empty phrases when you communicate. And...

Talking too much when trying to convince or persuade others. Does this communication style sound...

Do you ever diminish yourself or your abilities? A real communication challenge comes from not...

Today I’d like to give you a powerfully persuasive word which can help when your...

Whether we’re talking to a large audience, boardroom table or individual, these are specific flavour...