Next LIVE course: Level 1 Confident Engaging Speaking starts Fri 16 or Sat 17 Oct.

2027 intake starts Fri 29 or Sat 30 Jan.

Instalments available

One thing to watch for in communication is what I call absolutes – “…definite language that closes an idea before the audience has joined in.” And it matters particularly in persuasion, where nuance matters. I heard a presentation the other day from a keynote speaker at a national event. And...

Here’s the video I made on this, if you’d prefer to watch instead: I was...

Uncertainty – our brain doesn’t like it. We’re living in pretty awful times right now...

You’re in a meeting, presenting, running a workshop. Here comes a question…and you hear yourself...

    In a sales conversation, one truth stands out: when you first walk into...

    While my suggestions today refer to interviews, they can also apply to many...

Using a Doorway as a Positive Mental Trigger We’ve all walked into a room and...

  Do you show up on LinkedIn videos? Whether you’re already cranking them out regularly,...

Hybrid presenting can be awkward – 4 tips I’ve learned the hard way! If you...

What are the best ways to persuade more effectively? Most of us were taught to...