To persuade, check your ‘tone’. How often do you focus on your tone of voice when you’re trying to persuade? One of the issues that can turn people off without you even being aware of it, is speaking in a tone that sounds pessimistic or resigned. Thinking of it as...

We all know the importance of practising before we give a presentation or talk. But...

Do you struggle with too much content when you present? A presentation (a talk or...

Smiling when we communicate. Seems simple, doesn’t it? I used to think so! Yet our...

How well do you get on with adding silence when you speak to groups? It’s...

I. Influencing others when you speak To be influential when you communicate or present you...

Are you aware of what you do with your hands, or if you use many...

Do you ever diminish yourself or your abilities? A real communication challenge comes from not...

At the end of a year where most of us have moved online (and lucky...

Whether we’re talking to a large audience, boardroom table or individual, these are specific flavour...