Next LIVE courses starting soon: Level 1 Fri 2 or Sat 3 May.  Level 2 Fri 29 or Sat 30 Aug

I had a photo shoot yesterday – look out for new images soon – and one part of the day’s events was running a small group Q&A session while I was snapped “in action”. One client in the group asked me: “Sarah, if there’s one piece of advice you’d give...

Smiling when we communicate. Seems simple, doesn’t it? I used to think so! Yet our...

Beware personalising your messaging at the wrong times. Two examples from the current Australian Federal...

Today’s topic is an important word choices distinction that can make a big difference to...

How well do you get on with adding silence when you speak to groups? It’s...

For influence, question lazy labels We label and put people and ideas into boxes all...

1. To influence: are you speaking a universal truth, or your own? If as a...

I. Influencing others when you speak To be influential when you communicate or present you...

Are you aware of what you do with your hands, or if you use many...

A frequent challenge when speaking is to avoid adding empty phrases when you communicate. And...